Certification – Optional
Experience – 0 to 1 Years
Location – Coimbatore, Tamilnadu
About Company
Winfomi is a leading provider of innovative and high-quality solutions using Salesforce and related technologies. Since 2016, we have been empowering businesses worldwide to maximize the potential of Salesforce, earning a strong reputation for:
- Solutioning and Implementation – Delivering customized solutions tailored to client needs.
- Operational Excellence– Ensuring seamless processes and efficiency in business operations.
- Exceptional Customer Service– Building lasting relationships through outstanding support and engagement.
About The Role:
We are looking for a Junior Business Operations Executive to manage and oversee company-wide operations, including project tracking, financial processes, HR activities, learning programs, and internal systems. This role will require strong organizational skills, proactive problem-solving, and the ability to work independently. You will work closely with leadership to ensure smooth business operations and efficient execution of tasks.
Responsibilities:
1. Project & Resource Management
- Assist in monitoring weekly project reports and compile action items for follow-up.
- Track team resource utilization and availability to ensure efficient task allocation.
- Support the team in updating time logs and leave records.
2. Finance & Invoicing Oversight
- Help ensure timely generation and submission of invoices for all projects.
- Assist with tracking invoice statuses, follow up on payments, and escalate delays as needed.
3. Learning & Certification Management
- Support the coordination of company-wide learning programs and track progress.
- Help manage certification activities and encourage employees to complete relevant courses.
4. Employee Engagement & Performance Tracking
- Assist in organizing monthly award programs and employee recognition initiatives.
- Help manage Customer Satisfaction (CSAT) surveys and compile reports for review.
5. Internal Operations & Systems Management
- Support the management of internal systems and platforms, ensuring smooth operation and issue tracking.
6. Event & Travel Planning
- Assist in planning company events, conferences, and meetups, helping with logistics and schedules.
- Help coordinate travel arrangements, including flights, accommodation, and transportation.
7. Personal Business Assistance (for Leadership)
- Assist with follow-ups on key initiatives across departments and report on progress.
- Support in executing important business tasks and decisions in a timely manner.
- Handle ad-hoc business requests as needed.
Key Skills & Requirements:
- 0 to 1 years of experience in Business Operations, Project Coordination, or Administrative Management.
- Strong organizational skills with the ability to prioritize and manage multiple tasks.
- Proactive problem solver with good decision-making abilities.
- Basic knowledge of business software & tools (CRM, project management platforms, etc.).
- Excellent communication skills to collaborate effectively with teams and leadership.
- Event planning and travel coordination knowledge is a plus.
- Ability to handle a variety of tasks and follow up on key business activities.