Salesforce Quality Analyst (QA)

Certification – Any Salesforce Certification

Experience – 1 to 3 Years

Location – Coimbatore, Tamilnadu

About Company

  • Winfomi is a leading provider of innovative and high-quality solutions using Salesforce and related technologies. With a track record dating back to 2016, Winfomi has been instrumental in helping clients.
  • worldwide harness the power of Salesforce, earning a loyal customer base through his expertise in solutioning, implementation, and exceptional customer handling.
  • As Winfomi client portfolio grew, he expanded his team of skilled developers with a strong emphasis on delivering innovative solutions, and ensuring exceptional customer experiences.

Job Summary

  • As a Salesforce QA Specialist, you will play a critical role
  • The quality and performance of our Salesforce applications and solutions.
  • You will work closely with development teams, business analysts, and stakeholders to define test plans, execute test cases, and report defects to ensure the successful deployment of Salesforce-based projects.

Key Responsibilities

  • Test Planning: Collaborate with project stakeholders to define test objectives, strategies, and test plans for Salesforce projects.
  • Test Case Development:Create detailed test cases, test scripts, and test data sets that cover various scenarios and use cases within Salesforce applications.
  • Test Execution: Execute test cases manually and/or using automated testing tools to identify defects, inconsistencies, and performance issues.
  • Defect Tracking: Log and track defects in a systematic manner, including clear and concise descriptions, steps to reproduce, and severity assessments. Work closely with development teams to ensure timely resolution.
  • Regression Testing: Perform regression testing to ensure that new code changes do not adversely affect existing functionality.
  • Integration Testing: Verify the integration of Salesforce with other systems, ensuring data consistency and functionality across platforms.
  • Performance Testing: Conduct performance and load testing to assess the scalability and responsiveness of Salesforce applications.
  • Documentation: Maintain detailed records of test cases, test results, and defect reports. Create and update QA documentation as needed.
  • Collaboration: Collaborate with cross-functional teams, including developers, business analysts, and project managers, to ensure alignment on project goals and quality standards.
  • Continuous Improvement: Stay up to date with Salesforce updates, best practices, and industry trends. Recommend and implement improvements to the QA process.

Qualifications

  • Strong understanding of Salesforce platform functionality and configuration.
  • Experience in creating and executing test plans, test cases, and test scripts.
  • Proficiency in defect tracking and management tools (e.g., Jira).
  • Knowledge of automated testing tools (e.g., Selenium, Salesforce Test Automation).
  • Familiarity with Agile and Scrum methodologies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Attention to detail and a commitment to delivering high-quality results.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder) are a plus.