Salesforce Quality Analyst
Experience – 1 to 3 Years
Location – Coimbatore, Tamilnadu
About Company
- Winfomi is an innovative Salesforce startup company that thrives on expertise, innovation, and integrity.
- We specialize in Salesforce Solution and Implementation.
- As we continue to grow, we are seeking a talented and dedicated Quality Analyst to join our team and play a crucial role in optimizing our sales processes and CRM system.
Job Description
- Winfomi is a leading Salesforce service-based organization dedicated to delivering innovative solutions to our clients. We up hold high-quality standards and strive to ensure customer satisfaction.
- Our team is expanding, and we are looking for a talented Salesforce Quality Analyst (QA) with 1-3 years of experience to ensure the quality and functionality of our Salesforce implementations.
Roles and Responsibilities
Salesforce Platform Knowledge
- Understanding of Salesforce architecture, objects, fields, relationships, workflows, validation rules, and page layouts.
- Familiarity with Salesforce features such as Process Builder, Lightning Components, and Salesforce security model.
Manual Testing Skills
- Test Case Development: Ability to create detailed, comprehensive, and well-structured test cases.
- Test Execution: Proficiency in executing test cases and documenting the results.
- Defect Tracking: Skills in logging, tracking, and managing defects using tools like Jira or Bugzilla.
- Regression Testing: Experience in performing regression testing to ensure new changes do not adversely affect existing functionalities.
- Positive Testing: Ensuring the system functions as expected under normal conditions.
- Negative Testing: Ensuring the system gracefully handles invalid or unexpected inputs.
- Error Handling: Verification that errors are correctly handled and communicated, including the generation of appropriate error messages and emails.
Requirement Analysis
- Ability to understand and analyze business requirements, user stories, and acceptance criteria to develop test plans and strategies.
User Interface (UI) Testing
- Skills in testing the Salesforce user interface, including checking for usability, consistency, and adherence to design specifications.
Data Validation and Verification
- Proficiency in validating and verifying data integrity, consistency, and correctness within Salesforce objects.
Basic SOQL Knowledge
- Understanding of basic SOQL queries to verify data in Salesforce-related databases.
Excel Sheet Knowledge
Proficiency in using Excel for data handling, including :
- Data import/export: Importing data into Salesforce and exporting data from Salesforce to Excel.
- Data manipulation: Using Excel functions to clean, sort, filter, and analyze data.
- Data visualization: Creating charts and graphs to visualize data for reporting purposes.
Requirements:
- Bachelor's degree in computer science, Information Technology, or a related field.
- 1-3 years of experience in Salesforce QA testing, including configurations, custom code, and integrations.
- Basic understanding of Salesforce platform features and functionality.
- Familiarity with QA tools and methodologies, including automated testing tools.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration abilities.
- Salesforce certifications (e.g., Salesforce Certified Administrator) are a plus.
- Experience with Agile/Scrum development processes is beneficial.