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Customer Success Stories
Transforming Marine Equipment Provider with Winfomi & Salesforce
Winfomi partnered with a leading marine equipment provider to streamline operations using Salesforce. By automating workflows, enhancing customer support, and improving scheduling and inventory accuracy, the company achieved significant efficiency gains across its business processes.
Reduction in Order Processing Time
Increase in Customer Support Efficiency
Improvement in Scheduling Accuracy
Improvement in Client Satisfaction
Inventory Accuracy
Transforming the Manufacturing Industry with Winfomi & Salesforce
Winfomi helped a manufacturing firm modernize its Salesforce setup to overcome operational bottlenecks. Through process automation, smarter data management, and improved sales visibility, the company achieved faster deal cycles, higher production efficiency, and stronger customer engagement.
Reduction in Sales Cycle Time
Increase in Customer Support Efficiency
Improvement in Data Accuracy
Increase in Reporting Speed
Sales and Marketing Cloud Implementation for Healthcare Technology Company
Winfomi enabled the client to unify sales and marketing operations on Salesforce. By integrating Sales Cloud and Marketing Cloud, the team gained end-to-end visibility of customer journeys, improved lead nurturing with automation, and boosted campaign ROI through data-driven insights.
Faster execution of marketing campaigns
Improvement in lead nurturing through automated journeys
Increase in visibility of customer engagement data
Boost in cross-team collaboration between Sales & Marketing
Better ROI tracking on campaigns
Sales Process Customization for Software Technology Company
Winfomi tailored Salesforce to match the client’s unique sales processes, ensuring greater alignment between business goals and CRM workflows. With customized automation, streamlined approvals, and better pipeline visibility, the client achieved faster conversions and improved sales team productivity.
Increase in Sales Efficiency
Seamless Data Integration
Increase in Productivity
Transforming Accounting Tax Audit Services with Winfomi & Salesforce
Winfomi supported an accounting services firm in optimizing Salesforce to simplify client management and compliance processes. By automating workflows, integrating financial tools, and improving data accuracy, the firm reduced manual effort, accelerated reporting, and delivered more value to its clients.
Reduction in Onboarding Time
Increase in Billing Accuracy
Reduction in Manual Tasks
Improvement in Client Satisfaction
Compliance
Marketing Cloud Connector to Send SMS WhatsApp using SaaS App & Custom Activity
Winfomi integrated Salesforce Marketing Cloud Connector to help the client unify data across sales and marketing. The solution enabled seamless campaign execution, automated lead nurturing, and real-time engagement tracking, resulting in stronger customer relationships and improved marketing ROI.
Faster execution of marketing campaigns
Improvement in lead nurturing through automated journeys
Increase in visibility of customer engagement data
Boost in cross-team collaboration between Sales & Marketing
Better ROI tracking on campaigns
Bulk Donation Upload & Receipt Processing
Winfomi implemented a Salesforce-based bulk donation receipt processing solution to help the client’s nonprofit team save time and reduce errors. By automating receipt generation, streamlining donor communications, and ensuring compliance, the organization improved efficiency and strengthened donor trust.
Reduction in manual effort for receipt processing
Faster turnaround in generating donor receipts
Increase in data accuracy and compliance tracking
Improvement in donor communication efficiency
Transparency in donation acknowledgment
Call, SMS Feature to facilitate Meditation Events
Winfomi empowered the client to make calls and send SMS directly from Salesforce, creating a seamless communication experience. With integrated telephony and messaging, the sales team reduced delays, improved follow-ups, and strengthened customer engagement without leaving the CRM.
Reduction in missed follow-ups with automated call & SMS logging
Faster response times through in-CRM communication
Increase in team productivity by eliminating app switching
Boost in customer engagement and interaction tracking
Accuracy in call and SMS activity reporting
Investor Portal for Real Estate Company
Winfomi developed a Salesforce-powered Investor Portal for a real estate firm, enabling seamless communication, transparent reporting, and efficient investment tracking. The solution streamlined deal management, improved investor experience, and provided real-time access to critical financial and property data.
Faster deal tracking and reporting
Increase in investor self-service adoption
Improvement in data transparency and compliance
Boost in investor satisfaction with real-time updates
Reduction in manual communication efforts
Loan Application Submission, Document Submission in Salesforce
Winfomi streamlined the client’s loan application process with Salesforce by automating workflows, reducing manual paperwork, and integrating compliance checks. The solution improved approval turnaround times, enhanced data accuracy, and delivered a faster, more transparent experience for both clients and staff.
Reduction in loan approval turnaround time
Decrease in manual data entry errors
Improvement in compliance tracking and reporting
Increase in staff productivity with automated workflows
Boost in customer satisfaction through faster processing
Salesforce and QuickBooks Desktop Custom Integration
Winfomi integrated Salesforce with QuickBooks to unify sales and finance operations. The solution automated invoice generation, synchronized payment data, and improved financial visibility, enabling the client to reduce errors, speed up collections, and make smarter business decisions.
Faster invoice generation and processing
Improvement in payment tracking accuracy
Reduction in manual data entry between systems
Increase in financial reporting efficiency
Boost in cash flow visibility and forecasting
Seamless Integration of Salesforce and Stripe in the Accounting Industry
Winfomi integrated Salesforce with Stripe to enable seamless payment processing within the CRM. The solution automated subscription billing, improved transaction tracking, and provided real-time financial insights — helping the client accelerate revenue collection and deliver a smoother customer experience.
Faster payment processing directly from Salesforce
Increase in subscription billing accuracy
Improvement in real-time revenue visibility
Boost in customer satisfaction with simplified payments
Reduction in manual reconciliation effort
Elevating Retail Performance: Enhancing Customer Experience through BigCommerce-Salesforce Integration
Winfomi integrated Salesforce with BigCommerce to unify eCommerce and CRM operations. The solution streamlined order management, automated inventory updates, and enhanced customer data synchronization — enabling the client to boost online sales efficiency and deliver personalized shopping experiences.
Faster order processing with automated sync
Improvement in inventory accuracy across channels
Increase in sales team visibility into customer purchase history
Boost in operational efficiency by eliminating manual updates
Enhancement in customer experience through real-time data
Smarter Logistics Carrier and Shipper Onboarding: Simplifying Document Processing and Collaboration with E-Signatures
Winfomi simplified the partner onboarding process for a logistics company by automating approvals, standardizing documentation, and integrating compliance checks within Salesforce. The solution reduced delays, improved accuracy, and accelerated the time it takes to bring new partners onboard.
Reduction in onboarding turnaround time
Improvement in compliance and document accuracy
Faster approval workflows with automation
Increase in partner satisfaction during onboarding
Boost in operational efficiency for the logistics team
Revolutionize Field Service Management with Experience Site: Streamline Operations, Boost Efficiency, and Delight Customers
Winfomi implemented Salesforce Field Service within Experience Cloud to give the client’s customers and partners real-time visibility into service requests. By enabling self-service scheduling, automated updates, and mobile-friendly access, the company improved service efficiency and customer satisfaction.
Faster service request resolution times
Increase in customer self-service adoption
Boost in field agent productivity with mobile access
Reduction in missed appointments through automated scheduling
Improvement in overall customer satisfaction scores